If you aren’t frightened enough this Halloween, spend some time reading these tales of glitchy horror! Then, save your company from becoming a ghost story with Anodot’s anomaly detection and keep your platforms running smoothly.

Ulster Bank Glitch Leaves Thousands Without Pay

October 25, 2019 | Ireland

Thousands of Irish banking customers received late paychecks as a result of a banking glitch. In addition to the delayed salary payments, over 10,000 social welfare payments were also late.

Payment Delays Also Affect South Africa

October 24, 2019 | South Africa

Different day, same issue. This time, South Africa’s Standard Bank went offline, bringing online and mobile banking transactions to a standstill with the usual result – many social media complaints. Fortunately, the bank was able to resolve the issue before paychecks went out on Friday.

Australian ISP Makes Customers Reboot Modems

October 23, 2019 | Australia

ISPs go down all the time – what’s rarer nowadays is making customers take fixes into their own hands. When Australian ISP iiNet went down, however, that’s exactly what they had to recommend – the network issue was apparently too serious for engineers to fix entirely on their own.

Australian Bank Apologizes for Outage – the Right Way

October 23, 2019 |Australia

Australia’s Commonwealth Bank struck a chord with consumers after it apologized for a massive outage earlier in October by refunding $50 to up to 15,000 affected customers. The gesture, which cost the bank a total of $7.5 million, was highly appreciated.

Verizon Glitch Hits Mobile Customers in the Northeast

October 18, 2019 | USA

Verizon customers experienced a mobile service outage lasting nearly two days. Although the northeastern US was particularly affected, customers at the fringes of the blackout – in Montana and Pennsylvania – reported that LTE service remained offline well after the main outage had been fixed.

UK Customers Hit by Two-Day Outage from Three Networks

October 17, 2019 |UK

The UK’s Three Networks (which is ironically just a single ISP) experienced a debilitating two-day glitch. Following routine network maintenance, the ISP’s mobile and home service plunged offline, stranding thousands of UK customers without connectivity. Even the Three webpage went down!

FIFA Mobile Offline Due to Glitch

October 15, 2019 | Global

FIFA Mobile is the smartphone iteration of the world’s most popular soccer video game. Players reported slow connections and missing video game rewards for several days, culminating in a deliberate shutdown as the parent company, EA, attempted to resolve the issue.

 

Fortnite Puzzles Players with Deliberate Outage

October 13, 2019, 2019 | Global

Fortnite is one of the biggest games on earth right now – and it’s starting to change. It recently revealed a new season and a new map, but as a precursor to these events, it seemed to deliberately shut itself down, revealing only the image of a black hole when players tried to log in. Players seemed unfazed by this enforced downtime, however, as millions of them watched the hole live on game streaming site Twitch as they waited for the chance to play again.

Snapchat Messaging Glitch Frustrates Users

October 14, 2019 | Global

Although Snapchat is making headway against social media goliaths like Facebook and Instagram, its technological platform has always been a little shaky. This was demonstrated yet again when DownDetector received over 16,000 user reports of outages on the messaging platform.

Sky Glitch Affects Welsh Customers

October 14, 2018 | Wales, UK

British ISP Sky went down for customers for several hours on a busy Monday evening, with customers complaining not only about the outage but also the queue for their support line – which was more than an hour long.

Delayed Payments Hit Aldi Customers with Massive Charges

October 5, 2019 | UK

Aldi, a popular supermarket chain, was hit by a payment processing glitch where it failed to debit customer accounts for payments made between August 15th and September 22nd. The chain responded by debiting customers for failed transactions all at once – resulting in massive and unexpected lump sums being taken out of their accounts.

Twitter Error Results in Hours of Outages

October 2, 2019 | Global

Both Twitter and Tweetdeck – a Twitter management app for power users – experienced a massive “partial service outage” that affected users around the world. Users were left unable to tweet, retweet, or read each other’s tweets. The service provided zero explanation for the outage.

Rent the Runway Glitch Was So Bad That They Stopped Accepting New Customers

September 27, 2019 | USA

Customers hoping to rent some fast fashion had their hopes dashed on September 27th when apparel app Rent the Runway stopped accepting new subscribers. This was a deliberate shutdown aimed at allowing the company to recover from a significant number of supply chain failures resulting from a botched software upgrade. It remains to be seen if the company will be able to fully recover.

 

 

Topics: Glitch List
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