Welcome to the new year and a new decade! We’re sorry if you were hoping for “new year, new jokes.” But new glitches, we’ve got plenty of.
UK ISP Suffers Unexpected Downtime
January 23, 2020 | UK
Nearly the entire country of Britain was affected by an outage at one of the country’s largest ISPs, TalkTalk. Consumers experienced severe difficulties browsing, accessing their accounts or using streaming platforms such as Netflix. Many reported problems even after the outage officially ended.
LastPass Outage Blocks Logins
January 20, 2020 | Global
Not being able to browse the internet is bad – but being unable to log in with any of your passwords is arguably worse. Users of the password-management service LastPass experienced a days-long outage, finding themselves completely unable to retrieve their credentials. What’s more, despite thousands of angry users on Twitter, the company remained officially silent throughout the issue.
HDFC Bank Gets DDoSed – By its Own Customers
January 18, 2020 | India
An Indian bank recently fell victim to its own success. At some point in December, their applications went offline, which they initially believed to be due to a DDoS attack. After investigation, however, they realized that their network had, unbeknownst to them, had been operating at near capacity and that a new influx of customers was the straw that broke the camel’s back.
ESPN Gets Between Fans and College Football
January 13, 2020 | US
Football fans aren’t necessarily known as a calm and levelheaded bunch of folks, which is why social media rang with complaints following streaming issues with the ESPN app. These issues took place during a particularly important event – the College Football Playoff national championship game – and thus vastly amplified sports fans’ disappointment.
You’ve Not Got Mail – Yahoo Mail Outage Strikes Britain
January 8, 2020 | UK
Yahoo Mail is one of the most popular mail services in Britain, which means that it caused a huge headache when it went down unexpectedly. Unfortunately, even as hundreds went on social media to make their outrage known, there wasn’t much that the mail provider could do – the outage was based on a problem with an ISP.
In New York City, it’s Y2K All Over Again
January 3, 2020 | New York City, NY
People may be surprised to learn that Y2K is not the only significant date that has caused problems with computers. For New York City’s parking meters, January 1st, 2020 also proved problematic when the software license allowing the meters to accept credit cards unexpectedly expired. Drivers weren’t entirely stranded, fortunately, as they were still able to make payments via app while the issue was resolved.
Major UK Bank Glitch Just in Time for New Year’s
January 1, 2020 | UK
Thousands of UK customers found themselves unable to perform online banking on the first day of 2020. The affected institutions were Lloyds Bank, Halifax and Bank of Scotland, some of the UK’s largest institutions, and they stayed offline for at least nine hours, forcing customers to do business by telephone – truly a great way to ring in the new year.
Snap Chat Rings in NYE with Unplanned Downtime
December 31, 2019 | Global
New Year’s Eve is a time to have fun, and then post pictures of yourself having fun on various social media apps. Unfortunately for Snapchat users, those fun selfies weren’t in the cards, as thousands of users in the U.S. and Western Europe went dark.
Friends Unable to Pay Each Other as Venmo Goes Offline
December 30, 2019 | US
Venmo is one of the most popular and usually one of the most reliable payment services out there, which is why it came as a surprise to many when the app went down the day before New Year’s Eve. During the two-hour outage, users were unable to pay bills, rent or other necessities, with many taking to social media to complain.
Granted, it wasn’t a great start to 2020 if you had bills to pay, emails to send, or happened to live in the UK. If it’s your New Year’s resolution to avoid showing up in this monthly glitch-roundup in 2020, it may be time to invest in an anomaly detection solution. Stop bugs before they affect your users, and start this decade right!