An Introduction to Customer Experience Monitoring
Use AI to monitor your customer experience in real time. Find and fix issues before they impact your usage, conversions, retention and revenues.
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Autonomously monitor your customer experience on every level:
Infrastructure Layer: latency, load times, unresponsiveness etc.
Interaction Layer: traffic, logins, daily & monthly active users etc.
Application Layer: crashes, app errors, functionality issues etc.
Audience Layer: lifecycle KPIs like conversions, churn, retention etc.