Engagement Manager

U.S. – Silicon Valley
Anodot is searching for an Engagement Manager to join our growing Customer Success team.

As an Engagement Manager you will lead the overall long term strategy and relationship within the assigned account portfolio. The Engagement Manager is responsible for achieving financial targets and growth for the accounts assigned, ensuring high levels of customer satisfaction and working with product and marketing teams to feed back requirements and improvements for the product road map.

The ideal candidate is results-driven, has sound business judgment, has a track record of successful relationship management, and can deliver both top and bottom line goals. Proven analytical thinking is key - you should be fluent in analyzing both business performance and marketing metrics, have strong project management skills, attention to detail, and exceptional collaboration skills. You should be a self-starter and effective communicator, able to think strategically.

Compensation is competitive and our work environment is dynamic, exciting and collaborative!

RESPONSIBILITIES

  • Serve as the lead point of contact for all customer account management matters (expansion, up-sell, cross-sell, renewal, escalations etc.)
  • Build and maintain strong, long-lasting client relationships
  • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Assist with challenging client requests or issue escalations as needed
  • Managing the full sales cycle: identifying and developing leads from existing customers; meeting with clients; developing value propositions; financial deal structuring; contract negotiation and closing
  • Leveraging external relationships and personal networks to generate new leads

REQUIREMENTS

  • 3+ years of hands-on experience in a sales quota-carrying role in a B2B SaaS company
  • Ability to generate leads and transform them into deals
  • Experience with selling data products, business intelligence methodologies and technologies
  • Proven record of ability to maintain a long-term trustful relationship with customers
  • Self-driven, an overachiever and dedicated to meeting personal and team goals Experience
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Excellent listening, negotiation and presentation abilities

APPLY NOW

To apply email us at
jobs@anodot.com
your CV, cover letter
and we’d love to know why
do you want to work at Anodot.