Customer Success Engineer (CSE)
Australia – Sydney
Anodot is searching for a Customer Success Engineer (CSE) to join our growing Customer Success team.A successful CSE will form and build customer relationships post the sales process and throughout the lifecycle of the account and develop a deep knowledge of our system. You will own all aspects of customer nurturing, including driving engagement, maintaining overall customer satisfaction, and retention. You are comfortable under pressure and adept at creative problem solving. You work proactively to set and maintain expectations and serve as the voice of the customer internally.If you are technically proficient and have the patience and passion to guide customers and stakeholders through all the capabilities of our products and solutions, this role will enable you to showcase your talent and make an impact. Our ideal candidate will be poised for explosive growth while remaining committed to keeping our customers healthy and happy.