Customer Experience Monitoring

Monitor your video streaming services

Anodot autonomously monitors your streaming services and alerts your operations teams in real time to critical performance and quality of service issues.

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Deliver better streaming experiences

Maintaining high quality of service (QoS) and performance are critical to ensuring the success of any streaming platform. Anodot automatically analyzes the vast volumes of network data generated from your platform for anomalies in:

Buffering

Load times

Product usage

Customer support

Feature adoption

Content delivery

Nobody likes a poor streaming experience

In the highly competitive video streaming industry, customer streaming experience is a critical factor in building and maintaining a competitive advantage. Simply put, poor video quality is bad for business. No one likes to wait for videos to load or buffer, get low bit rates, or experience jitter issues during peak times. Operations teams need to know immediately if customer experience starts to degrade and why it’s happening. Streaming performance issues immediately impact customer experience leading to loss of subscription and advertising dollars, so being alerted to them sooner rather than later is crucial.

Monitor 100% of your streaming data

Anodot is an autonomous monitoring solution that uses patented technology to learn the normal behavior of all your video streaming metrics and constantly monitor their every move. Anodot monitors 100% of your data in real-time, regardless of your platform’s scale or original data architecture. Simply use our API or one of our built-in collectors to connect and autonomously monitor your streaming platform.

Spot-on, real-time alerts

With Anodot you can detect network and customer streaming experience issues faster. Anodot autonomously distills billions of data events into the single spot-on alerts that you need to know about right now. For each incident, Anodot groups correlated anomalies and identifies all events and contributing factors, for the fastest time to resolution. Each incident is ranked according to our patented Significance Score technology. Alerts are seamlessly integrated into your existing workflow through text, email, Slack, Jira, Webhook, PagerDuty or any of your other favorite channels.

Autonomous streaming monitoring

Anodot is a completely autonomous solution, so there’s no need to define what data to look for or when, no manual thresholds to set up or update. Furthermore, advanced streaming monitors can be easily created with Anodot’s adaptive alert dashboard. With Anodot’s alert reduction mechanism you can leave alert storms and false positives behind, with the confidence that no incident goes unidentified.