Customer experience is affected
by hundreds of metrics
Customer Experience Layers
Human behavior is too dynamic
for manual monitoring
A large gaming company using Anodot to monitor their game mechanics and user behavior was alerted to a spike in game ends for one of their leading games. Anodot's analytics correlated the spike with a parallel spike in failed micro-purchases for additional lives on iOS. By creating the context needed for fast resolution, Anodot enabled the company to resolve the issue with minimal effect to the bottom line.
70% Incident cost reduction
Even with our massive dataflow, Anodot has proven that it can seamlessly correlate data across millions of real-time streaming metrics — alerting us immediately so we can react instantly.
Director of Incidents and of Service Operations