Customer experience is affected
by hundreds of metrics
Customer Experience Layers
Human behavior is too dynamic
for manual monitoring
A large gaming company using Anodot to monitor their game mechanics and user behavior was alerted to a spike in game ends for one of their leading games. Anodot's analytics correlated the spike with a parallel spike in failed micro-purchases for additional lives on iOS. By creating the context needed for fast resolution, Anodot enabled the company to resolve the issue with minimal effect to the bottom line.
KING
70% Incident cost reduction
Even with our massive dataflow, Anodot has proven that it can seamlessly correlate data across millions of real-time streaming metrics — alerting us immediately so we can react instantly.
Nanako Yamagashi
Director of Incidents and of Service Operations